Privacy Policy – Call (800)521-8294

Welcome to Independent Taxi. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our taxi services, website, and mobile applications. By using our services, you agree to the terms outlined in this policy.

Information We Collect

We collect various types of information to provide and improve our services, including:

Personal Identification Information: Name, phone number, email address, and payment information.
Ride Details: Pickup and drop-off locations, date and time of the ride, and feedback.
Device Information: IP address, browser type, operating system, and device identifiers.
Usage Data: Information about how you use our website and mobile applications, including pages visited and features used.

How We Use Your Information

We use your information for the following purposes:

To Provide Services: To process ride requests, manage payments, and improve service delivery.
To Communicate: To send confirmations, updates, and customer support messages.
To Improve Our Services: To analyze usage patterns and enhance user experience.
To Comply with Legal Obligations: To meet legal and regulatory requirements.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Service Providers: With trusted third-party service providers who assist us in operating our business, such as payment processors and analytics providers.
Legal Requirements: When required by law or to respond to legal processes, enforce our policies, or protect our rights, privacy, safety, or property.
Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but strive to protect your information to the best of our abilities.

Your Rights and Choices

You have the right to:

Access and Update Your Information: Request access to or correction of your personal information.
Opt-Out of Marketing Communications: Unsubscribe from promotional emails by following the instructions in the email.
Delete Your Information: Request the deletion of your personal information, subject to legal and operational constraints.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and mobile applications. Cookies are small data files stored on your device that help us remember your preferences and track usage patterns. You can adjust your browser settings to manage or block cookies, but this may affect the functionality of our services.

Third-Party Links

Our website and mobile applications may contain links to third-party sites. We are not responsible for the privacy practices or content of such sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Phone: (800)521-8294
Fax: (323)912-9209
Office Address: 10859 Sherman Way Sun Valley, CA 91352